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We Accept:
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Our Privacy Policy
How to Order Custom Stains
Ordering On-line
Order By E-mail
Order By Phone
Order By Mail
Order By Fax
Order By Paypal
Shipping Charges
Shipping Note
Rush Delivery
International Shipping
Questions
Our Guarantee
Our Return Policy
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Ordering On-line at Oregon Oak Products
This is probably the easiest method to place an order. Worried about using your credit card online? Have no fear- we use Secure Socket Layer (SSL) and 128 bit encryption technology. Very secure and 100% guaranteed.
Once you have found an item you want to purchase, simply select the color of stain you want. Make any other selects that may be called for, such as style of turnings, or tiles. Now click the order button and follow the instructions on screens. If you want to order more items, simply click the "Continue" button, or use the " Back" button on your browser. The shopping cart will keep track of your previous items.
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Ordering By E-mail
Just send us an E-mail (click here). A short note along with your credit card number will do the trick. Please be aware that this method is NOT secure. Please include your phone number.
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Ordering By Phone
Some folks prefer to talk to a real person to place an order, or get questions answered. This is of course just fine with us.
Please call 541-826-7940. Our office hours are 8-5 Monday - Friday. Pacific Standard Time. Kindly leave a message after hours and we'll be sure to get right back to you.
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Ordering By Mail
For Off-line ordering by Check, Money Order Cashiers Check or Credit Card:
Just send us a short note with payment. Don't forget to specify color of stain. Also include your phone number and E-mail address. Mail to:
Oregon Oak Products
PO Box 2809
White City OR
97503
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Ordering by Fax
Simple, just a short note jotted on a piece of paper will be just fine. Fax anytime, day or night. It's on a dedicated line. Please include e-mail address and phone number. Please be assured we are the only ones with access to the fax machine 7 x 24
Fax Number : 541 - 826 - 8940
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Shipping and Handling Charges
All S/H charges are automatically calculated with on-line orders. This only applies to shipments to the 48 Continental United States. Alaska, Hawaii, and International destinations will be higher. Please E-mail or call us for a shipping quote. 541-826-7940.
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Shipping Note:
All shipments are via UPS Ground. This only includes service to the 48 Continental United States. Please allow 3 to 10 business days for delivery from date of shipment.
Credit Card, Money Order and Cashier Check orders will be shipped same day, or next business day.
Personal check orders will be shipped ten (10) business days after funds are received.
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Rush Delivery
If you need your order in a hurry, we offer several levels of UPS service. Anywhere from next day air, to 3 day select. Please call for a quote. 541-826-7940
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International Shipping
We are happy to arrange shipping outside of the 48 states. Simply send us an E-mail with your destination address and which items you are interested in. We will respond with a shipping quote usually within 24 hours.
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Questions?
If you have any questions, please feel free to E-mail us, or give a call to 541-826-7940. We will be happy to answer any and all of your questions, and in a very prompt and courteous manner!
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Our Guarantee
Our primary goals are to be sure that not only do we manufacture superior occasional furniture, but that also all of our clients are pleased with their purchase. All of our pieces are Solid Oak. They will last a Very Long Time. We have been doing this for over 14 years and are very proud of our record for customer satisfaction. So be rest assured, and buy in confidence.
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Ordering By Paypal
We will also accept your order with Paypal. Simply E-mail us and let us know which pieces you are interested in along with your zipcode. We will then send you a shipping quote. You can then make payment to our Paypal account which is "solidoak@mind.net"
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Our Privacy Policy
Oregon Oak Products Inc. is committed to maintaining your confidence and trust, and accordingly maintains the following privacy policy to protect personal information that you provide both online and off line.
Basic Privacy Policy
It is Company policy that personal information, such as your name, postal and e-mail address or telephone number, is private and confidential. Accordingly, the personal information you provide is stored in a secure location, is accessible only by designated staff, and is used only for the purposes for which you provide the information.
Oregon Oak encourages you to read this privacy policy and those of all web sites you visit. Below is a summary of our company's online privacy policy.
Types and uses of personal information. Your personal information is used in the following ways:
Customer Information.
This tells us more about who you are, how to contact you, and your shipping and billing information.
Customer Comments, Feedback, and Support.
Provides a mechanism for requesting information from Oregon Oak Products. Also used to tell us how we can improve our products, services and site designs.
E-mail Correspondence.
Used to raise and respond to issues and inquiries of all types. Also used to distribute information about Oregon Oak Products, any new products and services.
Transactions.
Security measures.
We protect the personal information you share with us. For example, when you make an online, or off line purchase with us, we encrypt your credit card number and other personal information through our Secure Server. Access to this information is limited to the people who need it to do their job.
Authorized third party agents may also need access to some of your personal information. For example, when we ship your furniture to you, we must share your name and address with a shipping company. We only provide third party agents with the minimum amount of information needed to complete the requested service or transaction. We do not otherwise share your personal information with third parties.
Linked web sites.
We provide links to third party sites. Since we do not control these Web sites, we encourage you to review the privacy policies posted on these (and all) third party sites.
Children's privacy.
We do not knowingly collect personal information from children. If we learn that we have personal information on a child, we will delete that information from our systems. Oregon Oak Products encourages parents to go online with their kids. Here are a few tips to help make a child's online experience safer:
Teach kids never to give personal information, unless supervised by a parent or responsible adult. Includes name, address, phone, school, etc.
Know the sites your kids are visiting and which sites are appropriate.
Look for Web site privacy policies. Know how your child's information is treated.
Have additional questions or comments?
Should you have any additional privacy questions or comments related to this privacy policy, please contact us at solidoak@mind.net.
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